INDEPENDENT
LAND ROVER
SPECIALISTS
Independent Land Rover Specialists Staffordshire
Staffordshires Leading
Land Rover Specialists
Ben Thompson Autos, Leek
Ben Thompson Autos is one of the leading Land Rover specialists in Staffordshire; our workshop is renowned for quality, independent servicing and repairs to Land Rover Defender, Discovery, Range Rover and Freelander models.
Whilst the Land Rover Marque is our owner’s (Ben) favourite car manufacturer – they are far from a faultless vehicle, or we wouldn’t be in business.
Over the last fifteen years, Ben and the workshop team have serviced and repaired every vehicle model and engine derivative of the British off-road brand. This experience allows us to accurately fault find and ultimately repair your vehicle on time, and on budget. Common Land Rover faults their relevant models/engines are below…
L319 Discovery 3 /
L320 Range Rover Sport 2.7 TDV6
- Oil Pump Failure – defective part from new
- Crossover Pipe – tendency to rot on the flexi-pipe
- EGR Issues – excessive carbon build up
- Instrument Cluster Failure – defective part
- Handbrake Module Issues – usually incorrect adjustment
- Sunroof Drain Leaks – become brittle and snap
- Turbo Actuators Stick – carbon build up and/or constant heating and cooling
- Parking Sensor Issues – wiring rots away
- High Pressure Fuel Pump – part failure
- Low Pressure Fuel Pump – part failure and/or defective wiring
- Fuel gauge – defective wiring
- ACE Issues (Sports only) – pipes rot over time
- Turbo Failure – boost leak or just failure of the turbo
L319 Discovery 4 /
L320 Range Rover Sport 3.0 TDV6
- Crank Failure – poor build quality
- Shell Spin – poor design
- Inlet Manifolds – poor design
- Throttle Body Sticks – wear and tear
- Compressor Shut-off Valves Seize – oxidisation
- Turbo Shut-Off Valves Seize – carbon build-up
- Crossover Pipes – blow-rot through on Flexi
- Turbo Failure – boost leak / general failure
- EGR Pipes Blow – rot through
- EGR Issues – carbon build-up
- Handbrake Issues – lack of maintenance
- Air Suspension Issues – age-related
- Bottom Arm Bushes Fail – wear and tear
- Rear Arm Upper Bushes – wear and tear
- Sunroof Drain Leaks – brittle plastic fitting
- Gear Selectors Stick in Gear (8 speeds only) – solenoid failure
- Parking Sensor Issues – wiring loom/sensor issues
- High-pressure Fuel Pump – part failure
- Secondary Turbo Drain – poor design
- Low-pressure Fuel Pump – part failure/wiring issues
- Fuel Gauge – wiring issues
- Transfer Box Binding – lack of use of high and low box/lack of maintenance
- ACE leaks/problems (Sport only) – pipes deteriorate
L320 Range Rover Sport TDV8
- Inlet Manifold Failure – poor design
- Turbo Failure – boost leak / general failure
- EGR Issues – carbon build-up
- Boost Hose Failure – age-related
- + Some of L320 (TDV6) common faults
L322 Range Rover TDV8
- Turbos – boost leaks and/or general failure
- Gearbox & Torque Convertors – wear and tear
- EGR Issues – carbon build-up
- Inlet Manifolds Split – poor design
- In-tank Wiring/Sender Failure (fuel gauge) – wiring issues
- Active Damping Issues – wiring issues
L550 Discovery Sport / L538 Evoque 2.0 Ingenium
- Timing Chains – poor quality parts
- EGR Issues – carbon build-up
- DPF Issues – boost leaks / short journeys
- SCR Dosing Issues (AdBlue) – injectors block up
- Engine Failure – various reasons
- Haldex Problems – lack of maintenance
- Gearbox Software – updates/failure
- Piston Oil Cooling Jet Failure
- Oil Dilution (lack of servicing causing premature engine failure)
- Gear Selector Failure
- Steering Rack Bolt Failure – (active recall)
L949 Range Rover Sport / L405 Range Rover 4.4 TDV8
- Oil Cooler Leak – warps due to heat
- Diff Pinion Seal/Bearing Failure – part failure
- Turbo Actuators – oil ingress
- Park Brake Actuators – poor quality part
- Rear Brake Hoses – poor materials
- Front Bottom Arms – poor quality bushes
What our customers say…
Great service v happy
Simon M.
1729636111
First class service
john G.
1729253358
Repaired our company vehicle, got through a list of jobs on short notice and quickly, resolved additional issues we hadn’t mentioned and didn’t charge for the additional jobs. Very honest, thorough, friendly and knowledgable. Highly recommend and will use for all future work!Many Thanks
Pipers P.
1713911190
Classic defender failed MOT, Ben Thompson Auto’s not only managed to fit me in last minute but managed to work through the full job list within the 10 days, took the vehicle back to the MOT garage for a successful pass. As well as some additional jobs.Several defender specialists have had the vehicle and were unable to identify / fix one specific issue I hadn’t even mentioned this issue but they identified and fixed without an additional charge! Car now drives better than ever all little niggles and issues I’d learnt to live with fixed.Excellent customer service, friendly staff, efficient, honest, and thorough.Rarely find an all round decent garage - highly recommend and will be using them for all future work. Already recommended to two of my fellow classic defender owner pals and will continue to recommend.
Ryan D.
1713909600
Chris B.
1711879013
5 stars not enough. I went to several garages looking for timing chain replacement on my Mercedes but none would take up the large job. Took to Ben Thompson who did it no problem at a great price. Couldn’t recommend enough
Colin L.
1708171956
Always super friendly and extremely helpful, don’t hesitate to call on these guys if you need anything ranger rover related
Wedding Belles L.
1706874327
FABULOUS!They offer an amazing service! Would recommend to anyone.Mine was an R.A.C. breakdown referral and they sorted the problem at an amazingly low price; dropped the car off; polite/knowledgeable...what more could you ask for?
John M.
1701453337
I needed a clutch replacement as quickly as possible. I spoke with Ben who was very clear they would try their best to get it done, availability of parts and cost. Was in contact to keep me informed of progress and managed to get it done in time frame. Very grateful and will happily use again
Rick H.
1693853092
The service Ben offers is completely unrivalled. He found me the perfect car, prepped it and did everything and more for me. Honestly you won’t find a more genuine person or a better service.
Steve M.
1692294637
Rick W.
1686166674
Always the best service.
Sharon B.
1681301360
Ben looks after all our Land Rover vehicles, very knowledgeable and fairly priced
Nick R.
1678055327
Get your cars fixed here😎🙏👌Excellent service at Ben Thompson Autos, friendly, professional and efficient at a great price.. will definitely be using these from now on. Well done to Ben and his lads for providing such a good service. 10/10Thankyou 🙏
James B.
1677961870
Very friendly family run garage always accommodating and never failed to deliver a great service have used them for last 5 years and never had any issues
David A.
1674410302
Cannot recommend enough!! First time using Ben and I’ll never go elsewhere! From start to finish he has been absolutely incredible.To cut a very long story short, I brought a discovery sport from a dealer and within a few months the gearbox needed to be replaced. As you can imagine, I was totally at a loss and petrified of costs and being without a car until it was fixed.Ben reassured me the day he got the car collected that he would take care of it and I didn’t need to worry. Well, he is a man of his word! He dealt with the warranty company, he kept me UPTO date with the process and replaced the whole gear box within a day of receiving it. No fluff and a totally honest guy with an incredible service.Thankyou so much Ben, I’ll be recommending to absolutely everyone and will never use another garage again!
Stephen B.
1674074158
I’ve used this garage for years, I trust them to do the work with my classics and they do all the modern cars to. Never had any problems, I also take the family's cars there. Everyone there is nice and friendly and I would recommend to anyone.
ball2uall
1672742643
This business and the people I've met have restored my faith in garage service. Friendly and exceptional communication and customer care. Thank you Ben Thomson Autos it seems I've found a garage I can trust. You will see me again.
robert H.
1671287167
Great service from Ben and the team, the only garage in Staffordshire that would take my car and fixed via warranty company, quick turn around and great communication.would definitely recommend
James G.
1670765358
Brilliant service. Was sceptical of shopping round and using a local garage as I’d always used the Mercedes dealership but wow, literally half the price saving hundreds of pounds, great service. Will definitely use again. Can’t recommend enough!
Simon R.
1670660273
I have used many of mechanics over the years that I've been in business. I've used ben Thompson autos now for over 7 years, himself and is team have always been there to advise and always have repaired any of my vehicles to the highest standard you would expect . Never had any issues other than little snags but alway sorted as expected. His Business is run to very high standard and customer service is always there to help you out staff are always friendly and there to advise and repair at any point will definitely use again wouldn't try use anyone else best garage in leek
Darren H.
1670622428
Apart from being excellent mechanics; the staff at Ben Thompson auto's go above and beyond on customer service. Thats why I keep going back. More than any other garage, I know I'm getting value for money, great work done and a friendly approach to the customer.
Nick W.
1670492789
Always sorts me out straight away good bunch of lads very knowledgeable team.
Lee B.
1670491727
Excellent service and friendly staff and very reasonably priced. We use this company all the time for our vehicles and can highly recommend them.
Sarah F.
1670429772
Top service. The team went above and beyond to help fix a failed steering rack on a discovery sport. Top fast service would definitely recommend
sam H.
1670360917
Carlton K.
1669976718
TONY C.
1669810846
Steven D.
1669554607
Fantastic work from Ben when I took my Td5 landrover that wouldn't start properly.Amazing service, all same day and reassured that quality work from real people at affordable prices still exists.Now starts first time and running efficiently and Smoother then before .Thanks again Ben will be using you in the near future for my mot.
Amba C.
1668626329
Fantastic service. Very reliable and always does the best job. Highly recommend to anyone.
Jessica M.
1667594347
Great service from Ben and his team, sorted first visit. Thanks
James M.
1667484846
have known Ben for a number of years, and him and his team have worked on all of my cars at some point. from simple oil changes to engine out rebuild.Always a top service, quick turnaround and good workmanship. would highly recommend.
Ian B.
1667480567
Ben and his team have become our go to workshop over the last year for all our major repairs, from complete BMW engine replacement to body off turbo replacement's on Range Rovers, and everything in between, I have to say on every occasion the service had been exemplary, Ben has even personally made the 88 mile round trip to collect and return our vehicles at all hours including weekends.This company are simply streets ahead of there competition and we highly recommend them.
Paul J.
1667471710
Osian Wynne J.
1655020854
friendly, reliable service. highly recommended
DubSe7en
1603232156
simply brilliant
Aamir S.
1600286796
Repair Land rovers and all cars very friendly and helpful also sell prestige and classic cars.
martin T.
1593713992
